Hive policies

Terms of Service

Last updated August 21, 2026

These terms govern your use of the Hive website, property listings, inquiry forms, and tenant-application services. By using the website, you agree to these terms.

Website use and eligibility

You may use Hive only for lawful purposes. You may not interfere with the website, attempt unauthorized access, submit false or misleading information, scrape the service in a way that burdens our systems, impersonate another person, or use our forms to distribute spam. A paid tenant application may be submitted only by someone age 18 or older who is authorized to provide the information submitted.

Listings and availability

Listing content is provided for general information. Prices, availability, amenities, furnishings, photographs, approximate locations, and lease terms may change and should be confirmed with Hive. A listing, inquiry response, or application submission is not a reservation, lease, approval, or guarantee of housing. Any tenancy is governed by a separate written agreement.

Applications and fees

You agree that application information will be accurate and complete. Hive may request additional documentation and use third-party services to process payment and verify identity. The application processing fee shown before checkout is non-refundable except where applicable law requires otherwise. Paying a fee does not guarantee approval or a particular apartment.

Third-party services

The website may link to or use services operated by other companies, including payment, identity, mapping, video, storage, and review providers. Their own terms and privacy policies apply to their services. Hive is not responsible for third-party websites or services outside our control.

Intellectual property

Hive and its licensors own the website’s design, text, branding, graphics, and other content except where stated otherwise. You may use the website for personal, non-commercial housing or partnership inquiries, but may not copy, republish, sell, or exploit its content without permission.

Disclaimers and limitation

The website is provided on an “as available” basis. To the fullest extent permitted by law, Hive disclaims implied warranties relating to the website and is not liable for indirect, incidental, special, consequential, or punitive damages arising from its use. Nothing in these terms excludes rights or liabilities that cannot legally be excluded.

Changes and contact

We may update these terms and will post the revised version with a new effective date. Continued use after an update means you accept the revised terms. If one provision is unenforceable, the remaining provisions continue to apply.

Questions about these terms? Email hello@hiveny.com.